NEXI IT Managed Services
35% average savings compared to other MSPs
40+ Years combined experience
98% Client retention Rate
<15 min average closure rate
Managed IT Support Melbourne Businesses Can Rely On
Ben, Director
Choosing the right managed IT services provider in Melbourne is about more than fixing
technical problems - it’s about preventing them.
Nexi delivers proactive business IT support built around cybersecurity, performance and
long-term reliability. Our managed IT support model ensures your systems are monitored,
maintained and protected at all times, allowing your team to focus on running the business.
We started NEXI because small businesses were being overcharged for basic IT and locked out of real cybersecurity.
So we built NEXI:ZERO our managed service offering - that’s affordable, predictable and secure from day 1.”
we built
nexi:zero
NEXI:ZERO was created to solve a problem we kept seeing with Australian businesses.
Too many were paying for IT support that kept things running, but left them exposed when it came to cybersecurity. Security was often complicated, expensive, or treated as an optional extra, which made it hard to know what was actually being protected.
NEXI:ZERO takes a cyber-first approach, meaning security is built into everyday IT from the start rather than added later. It focuses on reducing risk before it turns into downtime, data loss, or disruption, while keeping costs predictable and systems easy to manage. The result is a simpler, safer way to run IT that supports the business, not just the technology.
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cyber-first MANAGED IT SERVICES
All included with our NEXI:ZERO Managed ServiceOur managed IT services in Melbourne combine proactive support, cybersecurity protection and strategic IT management into one complete solution. From day-to-day helpdesk support through to long-term infrastructure planning, Nexi acts as your dedicated managed services provider.
Remote IT Support
At NEXI, the majority of IT management and support is performed remotely. From monitoring, patching, and policy enforcement to backup management, our remote team keeps your systems secure and running smoothly.
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Onsite IT Support
When a hands-on presence is necessary, our local technicians provide on-site service to resolve hardware issues, perform installations,
and deliver project work.
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CO-MANAGED IT SUPPORT
If you already have an IT team, NEXI acts as a force multiplier. We provide advanced tools, insights from Aidentify, and escalation support to complement your internal staff.
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Cyber-Security from day 1
82% of cyber incidents are exploited through emails.
Why should this be an option to protect from day 1?
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see how we compare
NEXI:ZERO
Our Flagship Managed Services Program
Zero downtime
Zero Delays
Zero Data Loss
Zero tolerance for threats
Zero risk
Zero Margin for Error
Our latest cyber insights also on linkedin
Follow the latest cyber trends straight from our Director
industry specialties
EDUcation
NEXI keeps classrooms connected and secure. From managing Learning Management Systems (LMS) to supporting student devices and safeguarding data, we ensure technology enhances learning instead of interrupting it.
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PROFESSIONAL SERVICES
When a hands-on presence is necessary, our local technicians provide on-site service to resolve hardware issues, perform installations,
and deliver project work.
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healthcare
NEXI keeps clinics and healthcare providers running smoothly with secure, compliant IT. From managing patient systems and medical devices to protecting sensitive health data, we make sure technology supports care delivery, not slows it down.
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not-for-profit
NEXI helps not-for-profits unlock the full value of Microsoft and Google donation programs. From setting up donated licenses to managing collaboration tools and securing data, we ensure you get the maximum impact from your technology while keeping costs low.
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real estate
NEXI keeps real estate agencies connected and responsive. From managing cloud platforms and CRMs to supporting mobile agents and securing client data, we make sure your technology works seamlessly so deals never slow down.
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legal
In law, every second matters. Billable
hours boost your firm’s revenue, and
wasted time on IT issues costs you money.
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why cyber-first support matters
The IT landscape has changed. Businesses face constant threats ranging from phishing and ransomware to data breaches and downtime.
Traditional MSPs typically respond to incidents as they arise.
But without addressing the source of these issues, such as vulnerabilities, misconfigurations, and lack of visibility, the same problems return again and again.
NEXI’s Cyber-first security changes this outdated model. It moves IT support from a reactive service into a strategic partnership.
By embedding cybersecurity into every layer of IT management, NEXI helps your business stay productive, protected, and resilient.
Frequently asked questions
If a business relies on technology to operate, it will benefit from a Managed Service Provider (MSP). At NEXI the team provides proactive IT support, cybersecurity, monitoring, and backup solutions so organisations can focus on growth instead of IT problems. Partnering with NEXI gives businesses enterprise-level expertise at a fraction of the cost of hiring in-house IT staff.
Managed IT Services for Melbourne Businesses
Nexi provides managed IT services for Melbourne businesses that need reliable,
secure and scalable technology support.
Our managed IT support plans include:
- proactive monitoring and maintenance
- cybersecurity protection
- helpdesk and remote IT support
- onsite IT support when required
- IT strategy and infrastructure planning
- helpdesk and remote IT support
As a Melbourne managed IT services provider, our goal is to prevent problems
before they impact your business operations.
Whether you need full IT management or support for your internal team,
Nexi delivers business IT support that grows with your organisation
What our customers say
Google Rating
5 Stars | 80+ Google Reviews
