Real Australian businesses. Real results.

The challenge

A growing radiology practice where downtime meant cancelled patient appointments, and where sensitive imaging data made cyber security non-negotiable.

What NEXI did

Design and procurement of the complete server and network infrastructure, followed by an end-to-end deployment connecting medical imaging systems, clinical devices and third-party platforms — all secured, documented and supported by one accountable team.

The outcome

Support and security under one accountable team, with clear reporting the practice can show insurers and auditors.

The challenge

A law firm handling confidential client matters, facing insurer questionnaires their previous break-fix provider could not answer.

What NEXI did

One accountable technology partner for everything telephone and IT related, coordinating support, procurement and service delivery for staff working across multiple Australian states.

The outcome

A clearer security posture for insurer discussions, with one fixed monthly fee instead of unpredictable out-of-scope invoices.

The challenge

A finance business where client trust is the product — and where a single breach or extended outage would put that trust at risk.

What NEXI did

A unified technology environment and support model for staff working across multiple countries, bringing devices, communications, access and day-to-day IT under one accountable partner.

The outcome

Layered protection designed for an SMB environment, with a security score the leadership team can track quarter to quarter.

The challenge

A design studio dependent on large project files, CAD software and tight client deadlines — where slow systems and data loss directly hit billable hours.

What NEXI did

Resolved persistent SharePoint issues and established reliable technology support the team can call on, giving the business a stable foundation to keep projects moving and grow with confidence.

The outcome

Reliable, secure systems the team does not have to think about, with one fixed monthly fee and a clear picture of their security posture.

The challenge

Multiple IT providers had delivered isolated projects without clear ownership, central management or visibility over responsibilities. Core infrastructure had not been configured or scaled to support growing staff and student needs.

What NEXI did

NEXI rebuilt the network from the ground up and reconfigured the wider infrastructure for scalability, consistent management and clear accountability. A dedicated support team and onsite DSO replaced the fragmented supplier model, while NEXI took on the CTO role to provide ongoing IT and cyber strategy.

The outcome

Network and infrastructure management now operate under one accountable team, with clear ownership, fewer recurring IT issues and a single point of contact for staff.