Privacy Policy

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Last updated: 15/10/2025

At NEXI, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect personal information such as:

  • Name, email address, phone number, and business contact details

  • Company information and service details

  • System or technical data required to deliver IT services

  • Any other information you voluntarily provide through our website, forms, or communications

2. How We Use Your Information

We use your information to:

  • Provide and manage our IT and managed services

  • Respond to enquiries or support requests

  • Send relevant updates, invoices, and service information

  • Improve our website and service experience

  • Meet our legal and regulatory obligations

3. Data Security

We take data protection seriously and implement technical, administrative, and physical safeguards to prevent unauthorised access, misuse, or loss of your information. All client and system data is stored securely in accordance with industry standards.

4. Sharing and Disclosure

We do not sell, rent, or trade personal information to third parties.
We may share limited data only where:

  • It’s required to deliver our services (e.g., with trusted vendors such as Microsoft or backup providers under strict confidentiality)

  • We are legally required to do so

  • You have provided explicit consent

5. Cookies and Analytics

Our website may use cookies and analytics tools to improve performance and user experience. These do not personally identify you. You can adjust your browser settings to refuse cookies if preferred.

6. Access and Correction

You may request access to, or correction of, the personal information we hold about you by contacting us at [Insert contact email]. We will respond to such requests in line with Australian privacy law.

7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on this page.

8. Contact Us

For questions, requests, or concerns about this Privacy Policy,
please contact: 1300 19 33 32